GUEST EXPERIENCE WITH ImGATE
ImGATE smart check-in service provides faster, easier,
and more convenient check-in service by making the complex
hotel/resort check-in process take place within
the guest’s mobile platform
As a premium mobile smart check-in brand of hospitality tech company ‘H2O Hospitality’,
ImGATE is creating a new indicator of smart mobile check-in by positioning as the most trusted in Korea and worldwide.
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Premium Design -
Advanced Technology -
Proven Safety
IN THE FRONT DESK
In addition to the Bluetooth and app download types, ImGATE provides
a more convenient digital experience with a weblink + OTP type
that is connected to major chat apps such as KakaoTalk,
Facebook Messenger, and Whatsapp that guests use daily.
Average Check in Process
60minutes
Average Check in Process
3minutes
Depending on the size, type, and need of the facilities,
we provide services optimized for each facility,
such as the OTP type using a chatting app, Bluetooth, and app download.
Receive a PIN code through the chatting app guests
use most often without having to download a new app.
ImGATE holds local and global patents related to OTP PIN codes
and guarantees an intuitive and low error rate with advanced technology.
We are the first Asian brand to get validation from the Global PMS Opera.
Through BLE (Bluetooth Low Energy) technology, door locks installed
in hotels/resorts can interact with mobile devices.
Mobile Key Solution is a state-of-the-art mobile-based keyless
entry solution specially developed for the global hotels/resorts.
We use Stand Alone technology, which is different
from the existing unstable online smart check-in.
Stand Alone type can be managed and used regardless of the network
- Door lock installation
- Easily install/delete the room door using the Smart Staff App.
- Admin mobile key
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The inconvenience of issuing and managing a master card
for administrators can be easily used using the Smart Staff App.
- Check door lock log
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Able to check various information on the door lock,
such as room door use information and battery information
on mobile.
- Separate manager/staff authority
- Able to Adjust the mobile key authority according to the hotel manager level.
Choose premium design door locks used in 5-star hotels and resorts worldwide
depending on the facility type and needs.
- 4 Way open type: Short-term password, RF ID Card, Mobile Key, MKO
- Hotel and residential conversion function
(only product in Korea with the tech) - Short-term password : A password can be used for a set period of time
- Mobile Key: Mobile key using Bluetooth. Available after app download
(Android, iOS) - Easy setting with a smartphone : Control door lock installation and
esetting from a staff App - Easy linkage with hotel and resort operation systems
- Existing electronic ANSI/ EURO mortise can be maintained
- Premium Push&Pull door lock(Made in Korea)
- 4 Way open type: Short-term password, RF ID Card, Mobile Key, MKO
- Hotel and residential conversion function
(only product in Korea with the tech) - Short-term password : A password can be used for a set period of time
- Mobile Key: Mobile key using Bluetooth. Available after app download
(Android, iOS) - Easy setting with a smartphone : Control door lock installation and resetting from a staff App
- Easy linkage with hotel and resort operation systems
- Permanent power supply 12V applicable
- 9V external power supply (rectangular battery): emergency power, the door can be opened even when the battery is flat.
- Wired switch wall pad open linkage
Optimal Data Collecting
Hospitality facilities can collect information and action
data from the mobile check-in service. Starting with the check-in
message which sends through the chat app's brand channel,
the distributed and unrefined data of existing users turns
into data that can be processed
Optimizing operations and improving guest satisfaction
Minimize unnecessary work at facilities, such as
sending reservation messages and issuing card keys,
to improve operational efficiency and improve guests’
satisfaction with easy check-in.
Integrated into any existing system
ImGATE's smart mobile check-in can be easily installed
by customizing each facility without replacing existing
facilities such as PMS/CMS/RMS used in the facility.
Opera Validation
Upselling Opportunities for Facilities
Various promotion communication of the facility is possible through
the brand channel in the chat app used for check-in. Guests can make
reservations and payments for various facilities such as F&B, spa,
and swimming pool with a click on the chat app. Increase facilities
use rate and guest satisfaction with easy access. (Optional)
ImGATE is positioned as the most beloved premium smart check-in brand not only in Korea but also in 17 countries including
the United States, Canada, Germany, Brazil and more.
Luxury hotels and resorts around the world use ImGATE's smart mobile check-in service.
Providing better services through technology and service partnerships with various companies with the best technology.
Chain of Hospitality Facilities.
Smart mobile check-in is part of the overall DX.
Find out about the complete DX, including CRS, RMS, D2C and CRM, on the H2O site.
Get in touch with our specialists today!